Privacy policy

Privacy Policy

Introduction to Our Privacy Policy

Paloma Tallow recognizes the importance of protecting your information. This privacy statement outlines how we use your information and the measures we take to ensure the protection of your privacy. Paloma Tallow offers beauty products made in France and sold online on palomatallow.com. Our headquarters are located at 13 Bis Avenue de La Motte-Picquet, 75007 Paris, France. This privacy statement applies to the personal information of individuals in the European Union (under the GDPR regulation) and all other global customers that is collected, processed, disclosed, and stored (collectively "used") by Paloma Tallow. If you have any questions or requests regarding this statement or our use of your personal information, please contact us at contact@palomatallow.com.

How Do We Collect Your Information?

When you use our website and purchase our products, we collect your information in various ways. Sometimes you provide this information directly to us, and in other cases, it is collected automatically through the use of cookies. If you contact us via our website, social media, or email and/or if you purchase our products, we will collect the following information in order to perform the contract with you and respond effectively to your request:

Your name, postal address, email address, order details, and financial or payment information.
We automatically collect the following information about you through cookies when you browse our website:

Internet Protocol (IP) address, country geolocation using IP address, Google Analytics browsing data.

What Do We Do With Your Information?

We use the information we collect about you in several ways. For example, we will use it to fulfill your orders, to analyze and improve the performance of our business and websites, and, when we have your consent, to provide you with marketing updates. We will never sell your information to a third party and will only use it if we have a lawful basis to do so.

To fulfill our obligations to you:

We collect your personal data, contact information, and address in order to process and deliver your order.

When we have your consent:

We will send you emails to the address you have provided to keep you informed about our products. If you wish to withdraw this consent, you may do so at any time.

When we are legally obligated to do so:

We are required to retain certain financial records for reporting and accounting purposes.

When we have a legitimate interest in using your information:

We use information collected automatically by technical means, such as cookies, to analyze how visitors use our website, understand their engagement with Paloma Tallow, and improve the functionality of our website.

How Will Your Information Be Shared?

We will share the information we collect about you with our service providers only to the extent necessary for the purposes mentioned above. We may also disclose your information if required by law or in the event of a breach of our Terms of Use.

Sharing with our third-party vendors:

  • Third parties providing payment gateways and order processing

  • Google Analytics and AdWords for analytics and advertising

  • Shopify, our e-commerce platform, for managing and securely storing your data

International Transfers

Your information may be transferred outside the European Economic Area (EEA). In such cases, we take appropriate steps to ensure that your information remains protected in accordance with applicable laws. To learn more, contact us at contact@palomatallow.com.

Security

We implement technical and organizational measures to protect your personal data, including SSL encryption and compliance with PCI-DSS standards for payments.

Your Rights

You may exercise your rights regarding your personal information, including:

  • Accessing your personal data

  • Correcting or deleting your data

  • Objecting to or restricting processing

  • Withdrawing your consent at any time

  • Requesting the portability of your data

  • Filing a complaint with the national data protection authority

For any request, contact us at contact@palomatallow.com.

Changes to This Policy

We reserve the right to modify this privacy policy. Any changes will be posted on our website and, if necessary, you will be informed by email.